Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you contact DeptScale, request information, submit a guest post order, use a form, communicate with us or purchase a service.

This information may include:

• Your name, email address, WhatsApp number and other contact details
• Company, agency, website or business information you choose to provide
• Order details, selected publishing website, article requirements, target URLs and anchor text
• Articles, documents, featured images and other files submitted for a service
• Payment reference information, transaction IDs and payment receipts or screenshots
• Messages, instructions and other information included in communications with DeptScale

We may also receive limited technical information automatically when you use the website, such as browser type, device information, IP address, referring pages and basic website usage data, depending on the technologies and services enabled on the site.

2. How We Use Your Information

We use information where reasonably necessary to operate the website, communicate with customers and provide requested digital services.

• To respond to enquiries and customer communications
• To review, confirm, process and manage service orders
• To communicate article, link, website or publishing requirements
• To verify payment information associated with an order
• To provide customer support and important service updates
• To maintain, protect and improve our website and services
• To prevent misuse, spam, fraud or security incidents
• To comply with applicable legal or regulatory obligations

We do not require customers to provide passwords, card security codes or online banking login credentials through our website forms.

3. Guest Post Orders and Uploaded Files

When you submit a guest post or related service order, DeptScale may process the information and files necessary to review and fulfil that request. This can include article files, images, URLs, anchor text, publishing instructions and payment evidence.

Information submitted for an order may need to be shared with the relevant publisher, website administrator, writer, editor or service provider when this is necessary to complete the service. Please only submit content and files that you are authorized to use and share.

4. Cookies and Analytics

DeptScale may use cookies or similar technologies to support essential website functions, remember preferences, understand website performance and improve the user experience. Third-party tools integrated into the website may also place or access cookies according to their own policies.

You can manage cookies through your browser settings. Restricting certain cookies may affect some website features or functionality.

5. How Information May Be Shared

DeptScale does not sell personal information as part of its ordinary business operations. Information may, however, be disclosed when reasonably necessary to provide a requested service or operate the website.

Depending on the service, information may be shared with:

• Publishers and website administrators involved in guest post or link placement orders
• Service providers supporting hosting, email, website operation and security
• Writers, editors or contractors involved in fulfilling the requested service
• Authorities where disclosure is required by applicable law

6. Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sending unnecessary sensitive information through ordinary contact forms, email or messaging services.

7. Data Retention

We may retain personal information, order records and relevant communications for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, enforce agreements and meet legal or operational requirements.

Retention periods can vary depending on the type of information and the purpose for which it was collected.

8. Your Privacy Rights

Depending on the laws applicable to you and the circumstances, you may have rights concerning your personal information. These may include requesting access to information we hold about you, asking for inaccurate information to be corrected, or requesting deletion or restriction where applicable.

To make a privacy-related request, contact us using the details below. We may need to verify the request before taking action.

9. Third-Party Websites and Services

DeptScale may link to third-party websites, publishing platforms, payment services, social networks or other external resources. We do not control the privacy practices, content or security of independent third-party websites. Their own privacy policies apply when you interact with them.

10. Children's Privacy

DeptScale's services are intended for business and professional users and are not directed to children. We do not knowingly seek to collect personal information from children through our service ordering processes.

11. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, operational practices or applicable requirements change. When changes are made, the updated version may be published on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, you can contact DeptScale using the details below.